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Practice Management

Mr Anthony Howarth (m)

BA (hons), MSc


BUSINESS MANAGER 


Anthony has been Practice Manager for over a decade and plays a major role in the daily running of the practice and organises the services, staff and doctors. He is also tasked with looking for new opportunities to improve the Practice and its staff. 


Anthony is available for your general, non-medical enquiries along with any comments of feedback you might have. You can contact Anthony through the feedback section of this website or you can ask to speak to him at reception. Given the nature of his job, Anthony might not always be available to speak to you at the time but will always try to respond to any messages left for him.


Mrs Lesley Hyde (f)

OFFICE MANAGER

Lesley manages the reception area and back office. Lesley is responsible for the reception team and the work they do. Lesley should be your first port of call if you have any comments or suggestions about how the Practice is running. You can contact Lesley through the feedback section of this website or you can ask to speak to her at reception.

Mrs Diane Dunlop (f)

DEPUTY PRACTICE MANAGER


Diane works closely Anthony and Lesley to ensure the smooth running of the Practice. Diane is responsible for the back office functions of the practice, such as referrals and record keeping. Please ask at the reception desk if you would like to meet her.

Administration

Karen Etchells

CLINICAL CODER

Karen is responsible for ensuring your records are correct and up to date. Please ask at the reception desk if you would like to meet her.

Mrs Elaine Forsythe

IMMUNISATION CLERK

Elaine is responsible for ensure your records reflect the correct immunisation history. She is also responsible for sending invites to patient to attend for their immunisations. 

Elaine may invite you for the following

  1. Baby 8 week checks
  2. Preschool immunisation
  3. Childhood immunisation
  4. MMR vaccines
  5. Shingles
  6. ACWY
  7. HPV
  8. Pneumonia
  9. Flu

Reception

The reception staff have a wide range of duties including arranging your appointments, taking your telephone calls, dealing with your repeat prescriptions, answering numerous and varied questions and offering help and assistance. 

The reception will try to help you as best a they can so please do not be offended if they ask you questions about why you wish to book an appointment. They been asked to do this by the doctors, so they can ensure they are booking you in the best available slot for your problem. 

Please treat the reception team with the same respect you expect from them. 

Linda Kenyon (f)
Catherine Nugent (f)
Barbara Ryan-Watling (f)
Carol Daly (f)
Shehnaz Ahmed (f)
Danielle Currier (f)
Laura Diggle (f)

Secretaries

Jenette Beckett (f)

MEDICAL SECRETARY

Jenette provides the secretarial service to all the GP's. She liaises with the hospital Consultants and their secretaries. She is also responsible for operating Choose and Book software that allocates hospital appointments. If you have any queries about your hospital appointments please contact her through reception or on 0161 230 3750.

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